Privacy Policy
1. Introduction
This Privacy Policy aims to inform users of the website Maison Elyra available at
https://maison-elyra.com/ about the collection and processing of their personal data, in accordance
with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
2. Data Controller
Data is processed by: Maison Elyra Email: contact@maison-elyra.com
3. Data Collected
We may collect the following data via https://maison-elyra.com/: – Identification data: name,
surname, postal address, email address, phone number. – Payment data: payments are securely
processed by Stripe. We do not store or have access to your banking details (card number, expiry
date, CVV). – Connection and browsing data: IP address, browser type, visited pages, cookies. –
Purchase history: orders, purchased products, preferences.
4. Purpose of Processing
Data is used for: – Processing and delivering your orders placed on https://maison-elyra.com/. –
Managing customer relations and after-sales service. – Complying with legal and accounting
obligations. – Improving the user experience. – Sending commercial information (if you have
consented).
5. Legal Basis
Data processing is based on: – Contract execution (orders). – Compliance with legal obligations. –
Your consent (cookies, newsletter). – The company’s legitimate interest (service improvement).
6. Data Recipients
Your data may be shared with: – Our internal team (order management via
https://maison-elyra.com/). – Stripe for secure payment processing (https://stripe.com/privacy). –
Our technical and logistics providers (hosting, shipping). We do not sell or rent your personal data
to third parties.
7. Data Retention
– Customer data: 3 years after the end of the commercial relationship. – Billing data: 10 years (legal
obligation). – Cookies: maximum 13 months.
8. Your Rights
In accordance with GDPR, you have the following rights: – Access, rectification, deletion. –
Objection, restriction of processing. – Data portability. – Withdrawal of consent. To exercise your
rights, contact us at: contact@maison-elyra.com
9. Data Security
We implement all necessary measures to protect your data from loss, alteration, or unauthorized
access.
10. Cookies
We use cookies to: – Improve browsing experience on https://maison-elyra.com/. – Measure site
traffic. – Provide personalized offers. You can manage your preferences via your browser.
11. Changes
This Privacy Policy may be updated at any time. Last update: September 2025.
12. Contact
For any questions, please contact us at: Email: contact@maison-elyra.com